Robbie Tanner review about company Aluminum Lock Roofing Inc.

I bought a house with Aluminum Lock shingles on it because they were considered to be such high quality. Unfortunately, when we had a leak (obviously not supposed to happen) so I called Aluminum Lock Roofing to do the repair. I ended up using Aluminum Lock because their estimate was so competitive with the others I had received. Scheduling was easy, but unfortunately, that was the end of my good experience. The roofer came to fix it, but made me come home from work to show him where the problem was, (he had already come once and seen the issue) and he fixed a few shingles and then left. I waited for some rain and lo and behold, it still leaked, so I called and got back on the waiting list again; a few weeks later he came back. He spent the afternoon on the roof and fixed the roof again - I think it is fixed this time. After he left, I spent about an hour cleaning up cigarette butts, shards of aluminum and nails out of my garden and front yard, and I still find them quite regularly. Unfortunately when the bill showed up, the cost was twice the price of their estimate with only a line for labor cost and one for the material cost, each of which cost the amount of the total estimate from earlier. I called to discuss where the miscommunication was with someone who I can only assume was the owner of the franchise (same guy who gave the estimate) and he couldn't give me any detail as to what the materials cost, or what they charge for labor hours. I was given a courtesy $100 off and no explanation for why it cost so much more. There are better options than with a company that doesn't operate this poorly and one who has employees who care. Go elsewhere and pay what you expect for quality work.