Hannah Denis review about company Red Mountain Roofing LLC

I have never written a review before but I had such a bad experience with Red Mountain Roofing, I am taking the time. DO NOT use this company. When given a quote, things are great. They told us many things which were not true (like they would take pictures). During the quote, we specifically asked to have the scuppers replaced. My issues with the company: 1. They changed the dates of when work would be completed, sometimes without telling us. 2. We asked them to use the extra tiles we owned. I spoke with the company 3 times about this. They did not and brought their own. 3. They made a huge mess and did not try to clean up at all. This included coating chairs and other objects which could have been moved with small foam bits. We would have happily moved things if they had told us this would happen. It ruined a small chair of my daughters. They made no efforts to pick up the trash all over the backyard. 4. They did not replace the scuppers. It wasn’t until the walk through that we realized this. When we asked about it were told they did not need to be replaced. We thought this super odd because we had seen new scuppers outside our house. We had assumed they put them in. It was super disappointing but given the assurance that it wasn’t necessary; we let it go. 5. However, when we went to fix the internal damage due to the roof leaking, we realized the roof was not fixed. There was a huge hole in a scupper! It took 5 weeks to fix. Apparently, our scuppers were not regular size and they had to special order them. 6. It took half a dozen phone calls to get the scuppers fixed. 7. Once the new scuppers were in, they left without caulking around the scuppers (leaving holes that went into the house). They would not have finished the job without repeated phone calls and us noticing the lack of caulk. DO NOT use this company.