Nancy White review about company T M Scott Inc Roofing Co

Nancy White
05.04.2018 Visit a company

Contacted TM Scott in late May of last year. Ed Smith came out and looked at the roof and said they would be in touch with an estimate within a few weeks. Never heard from him again. I have 37 emails and more than 20 calls logged to Sandra in the office. I would get responses occasionally and they always started out with "so in so is on vacation and will get back to you . . . " No one ever called to arrange an appointment, follow up with a proposal, nothing. I finally gave up in October of last year. I sent them a registered letter in late November with all the emails and phone record documentation to the registered owners of the corporation with absolutely no response whatsoever. It has been almost a year now with still NO RESPONSE. I cannot rate their work since they never did anything for me but, I would never recommend such horrible customer service to anyone - It's just not right. If I could rate this company a ZERO, I would. The other ratings on here must be fictitious or paid for.

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Best roofers around they don't need any advertising they're loaded with work I work with him for 25 years never had a complaint