Kim C review about company Omega Renovation

Kim C
14.08.2017 Visit a company

Company claims to offer a free inspection, however are not interested in working with a client on a roof replacement unless they can see the insurance claim first and have disclosure to the full amount up front. I did let them know who my insurance carrier is and that our claim had been approved for a full replacement and they would be able to see all the claim details once they do their inspection and work estimate. That allows me to make a fair comparison of their inspection to that of our insurance companies and go from there. Once they knew I wouldn't give them access to the claim or amount until after their inspection they were very rude and had no interest in our business. It appears to be only about how much money they can get out of the deal and not about gaining a customer. We were considering some upgrades which would be an out of pocket expense so they lost a good opportunity. Terrible customer relations and work ethic.

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