AIG5233 review about company G Pro Exteriors

Joe with GPRO knocked on our door one Saturday after a storm and wanted to talk about roofs and insurance. Three months later, we have a brand new roof! While I tend to dismiss door to door salespeople out of hand, Joe impressed us with this knowledge of the roofing and insurance industries, and we signed a "no pressure" contract saying that if insurance approved a roof replacement, we'd work with GPRO, and if not, the contract was null and void. Joe was our advocate throughout the whole process with the insurance adjuster, and it was great to have a second point of view when dealing with our insurance agency. He helped outline questions that were important to ask, and ultimately we got our roof covered minus our deductible. The only issue we had with the whole process was that there was not good communication on timing- we came home one day and there were just a bunch of roofing supplies on our lawn (not blocking the driveway tho, thankfully), and they were not able to give us a date on when the work would be completed until the day or two before they came out. They also did not call the morning of work beginning, and showed up at the house at 6:45am, surprising us and both dogs. Once work started, they were efficient and completed the job in less than a day. Our roof looks beautiful in the soft black shingles we chose. We're under warranty with them for 15 years, so I feel good about the quality of work done. Joe came out a few days after the roof was completed and did an inspection with us, and checked to see that we were happy with the work. Overall, Joe made the process so manageable and we really felt that we had an advocate on our side. The work was excellent and the roof looks perfect! Thank you Joe!