Oktay Alkin review about company Everlast Home Improvements

I have hired this company to replace our existing 22 year old deck. Everlast claimed they had their own crew and they stay closely involved in every step of the project. It turns out that they just order the materials, pass the job to a subcontractor, and lose all interest after that. Communication between the contractor and the subcontractor always seemed to be problematic. The contractor only came by once at the beginning stages of work, and never followed up afterwards. He never even saw the finished deck. Material quality: We were told at the time of the sale that the contractor would personally go to the lumberyard and select the materials so that we would get boards and posts that were clean and straight. We later found out that he simply called in an order; half the lumber delivered was poor quality (crooked boards, splitting posts, etc). We had to go through quite a bit of hassle to get the worst pieces replaced. Dealing with a subcontractor made things more complicated. Workers of the subcontractor did not know the contractor. They knew their own boss who wasn't at the job site either, so they would have to call him and have him call the contractor and try to work things out. They also didn't seem to know local building codes. The concrete footings they poured were not up to code. I had to download the local building codes document and show it to them to get the footings redone. Workmanship: The quality of workmanship is well below average for what you'd expect from a deck that cost almost $20k. Two months after the completion of the work, the aluminum spindles on one side started falling off (we lost 11 in a storm). A couple of floorboards that were poorly cut and installed are now bowing upwards, breaking the screws (which were put in at an angle to compensate for poorly fitting boards), and freeing themselves. One of the top rails is not fitting right, and looks a bit like the track of a roller coaster, going down, up, and down again. Subcontractor initially seemed willing to work with me on fixing the problems, but later stopped returning my calls. It's too much of a hassle to deal with them. I may just hire someone else for the repairs. I cannot recommend this company.