Alan Beck review about company Mr. Roof Cincinnati

I am leaving 5 star review for many reasons: From the customer care (In-house Staff) from the initial phone call, the down to earth sales person that came to my home the contractor and a Super Project Manager. The Sales Person that had a no pressure sale approach while he took care of the phone to the insurance company, meeting with them at the job sight and the follow-up to keep me at ease and yes he showed up early for each appointment (Ryan Great Job). Time for the job. Had a couple of delays due to break down and weather but what was explained to me up front so it was not a surprise by the wonderful Mr. Roof in-house staff and project Manager. The Project Manager (Kevin) was amazing, (when you are dealing with a 120 year old house nothing ever go 100% smoothly and that's OK). Crew is hard at work stripping the old roof(s), PM arrives to check in with me and then up on the roof he goes to check in with the team inspect the job and progress. He came back again later that day as he had 3 or 4 jobs going on at the same time but somehow made me feel like I was the only customer he had. The following day after the job was completed he inspected my home like it was his and addressed my concerns and his own. Within 4 hrs. he had a team of 2 on sight to address his and my issues. Because we had weather coming in he even got up to help the team complete the work before the weather hit. Nothing like a big company with MOM and POP Shop Principles. Great Team and Great Contractor Teams Thank you Norther Kentucky Home Owner