Marigny Klaber review about company Prime Roofing

This last fall our roof was severely damaged in a catastrophic hailstorm. The softball-sized hailstones penetrated several different areas of our roof, which caused leaking into the attic. I reached out to Prime Roofing given their exemplary rating with the Better Business Bureau. The hailstorm had affected thousands of homes in our area. Despite the high volume of calls they were receiving, Prime sent a team to assess our damage and provide us emergency tarps within hours. In fact, the owner, Pete was the team lead for our initial assessment. From the top of our steep roof, Pete called Benn to arrange for him to come over and meet with us that very same afternoon, to get our tarp in place. The team, including Benn, did not leave until the job was done; well after dark. In the following weeks, Benn worked all hours of the day and night responding to email and text messages in order to address our questions and concerns. He took time to thoroughly review our initial insurance estimate and found many missing items. When the insurance company sent a second estimator, Benn made time in his extremely busy schedule to be on site to walk through everything with them. Back at the office, Heather provided helpful tips on dealing with our insurance company, while managing a crazy installation schedule which included working the evenings and weekends. In all, we cannot say enough great things about Prime Roofing. From the first phone call to final payment, the entire team was dedicated and professional.