D. Augustine review about company Nick's Roofing

As other people have indicated in their reviews on google, getting Nick's roofing to call you back is like pulling teeth. I left numerous voicemails and they never returned my calls. Finally I reached a receptionist and was able to arrange for an inspection. I was surprised how reasonable the price was for a large roof repair, he seemed honest and said not to worry about having to sign a contract (this should have been a red flag for me) which we didn't. However, what made me give them one star was the fact that I was quoted one price. And then mid-way through the installation, Nick (owner himself) indicates that he needed more money for materials as he mismeasured during the inspection, this was another $2700! How does a professional make such a huge error? It came off as the old BAIT AND SWITCH tactic where they bait you in with a low price, only to switch on you later with a larger additional cost. The quality of the repair was good, that's the one reason I didn't file a complaint with the better business bureau, but a harsh lesson learned indeed. I would have preferred the bigger price up front, it wouldn't have come off so shady then. Learn from our mistake, DEMAND A CONTRACT IN WRITING with conditions if repairs exceed a certain amount -- that way there is no added stress later when Nick's roofing requests more money for their miscalculations and mismeasurements!