Brittney Wilson review about company Schrunk Roofing LLC

This company was hired at the recommendation of my realtor at Keller Williams. The job was supposed to be finished the first week of July. They were supposed to replace the roof on the original portion of my dutch colonial and the crew didn't even do the gables and they left roofing nails and shingle bits all over my yard! They have not been back. I spoke with Jason, in person, about a week or so after the first deadline and he agreed that it was not done and a crew would be back the next day. Nobody came. We called about a month after and he said they were just very busy and they hadn't forgotten us. It's been almost 3 months since it was originally supposed to be completed and we have not heard a thing. I understand having a busy schedule but if you say you're going to get something done and you don't, then you're either unorganized or dishonest. Very unprofessional. I'm assuming he hasn't been back because I had permission from the previous owner to keep the $500 off sheeting he ordered that he never used. Instead of him returning it and pocketing the leftovers. Keep track of what you're being charged for. Lesson learned. I should have hired people I could trust. **Update** Two weeks after posting this, a crew came out to finish our roof. Not sure if it was because of my review or another reason, as it was never mentioned. Just wanted to be fair by updating. Crew was fast and did a much better job at cleaning up than they did previously. I wish the communication had been better. I think we could have avoided a negative review (which I hate to do, reason why I waited 3 months to write it) if it had been. I'll switch my 1 star to 3 because the situation was rectified.