Tiffany Cassidy review about company Jeff's Roofing

Called about the roof leaking around my chimney. Jeff came out that day to do an estimate. I told him I would like to hire him. He did not want to set a time for the work to begin. He told me in the next week or so someone would call me and come. NO ONE HAS CAME OR CALLED!! Very unprofessional and by me waiting the ceiling is about to cave in.