Brett James review about company Carolina Roofing & Vinyl Siding, LLC

The WORST Ever If I could give negative stars I would do so. This company is the absolute WORST. It's been over 3 years and I’m still experiencing problems with their shoddy work and follow through. The most recent (but far from the only) issue is unforgivable. We found out, after having to pay for another company to come out is that Carolina Roofing installed a BATHROOM VENT FAN instead of a Dryer Vent Fan on the roof attached to the dryer run. Needless to say the bathroom vent fan doesn't work on a dryer and lint was backing up, clogging the dryer and creating a FIRE hazard. We were extremely lucky we didn’t have a fire. This wrong vent, created back up in the line of water and lint. It started leaking when there was no where else for it to go and leaking from the dryer line onto the floor of laundry room and into the ceiling and down through to the first floor! We’ve called again and again and have been assured that the problems would be resolved. They FINALLY put an actual dryer vent on, but despite guarantees to address the other issues, there’s been nothing done! The most recent correspondence was a promise to have their repair guy contact us within a few days, it’s been over a week and NOTHING. We’ve followed up again and again with no response back. Time to enlist legal help. USE THIS COMPANY AT YOUR OWN RISK!!!! They are TERRIBLE!!! Added note: the company did finally send out contractors to fix the damage done by the problems created by the incorrect vent. The repair work was done well. That being said, I still have extremely bad feelings as I cannot recoup the time, energy and effort this took out of our schedules and the stress it caused.