nic C review about company Discount Gutters

nic C
28.01.2018 Visit a company

I originally scheduled Discount Gutters to do a gutter install on a 12 foot long shed and 18 foot long adjacent carport two months ago. I took a day off work to meet these guys at my house. They cancelled the morning of and told me they would get back to me. Things happen, I understand and can be flexible. I never heard a thing for two months. I finally called back and scheduled again for the following week. They show up this morning (another day I planned to be at home away from work so I could meet them) and the installers tell me they can do the shed with hangers or something similar but the owner told them no. My shed is a 12 foot long barn style roof. They tell me they will still do the carport but they will charge me the full amount I was originally quoted for the shed and carport. I told them at this point I would go with another company. The installers were nice and understanding. I wanted gutters on my two new structures before winter which is why I scheduled it when I did. After two and half months and two days planned to be at home I am still without gutters. The owner is active on these google reviews and I have contacted the company and asked him to give me a phone call. The installers were nice as was the secretary and I hold nothing against them. If they want to come back and make this right I will give them the opportunity. I am awaiting the owners phone call and will edit this review accordingly.

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