Sarah Redd review about company GAF

See photos, do not know specifically where my shingle location came from, but I know they are GAF's product, and I would give them no stars. My roof is not even a year old and they are showing wear/damage. GAF's claims department is saying it is my financial responsibility if the Contractor does not accept warranty. Nicole with GAF could care less, as I have requested a representative to see this; "they don't do that!" REALLY, and her manager did not call me yesterday; here is my review and my photos!