teresa moehlmann review about company Helitech Waterproofing & Foundation Repair

teresa moehlmann
18.06.2019 Visit a company

I was looking for a quote for water found in my finished basement, something we found after moving recently. Carpet and trim was soaked, so we had this removed and drying just prior to our appointment with Chris W from Helitech. After an inspection, Chris found a small crack in the exterior foundation that we missed. We did a 'hose test' to see if water would find it's way in. We pulled off the drywall in that area so we would get a good look at where the water was coming in to confirm if this was the culprit. A trickle came through, so issue found! Hose test over. Chris was working up a quote upstairs when a gulley gusher rain storm blasted through. Chris walked back downstairs and saw the water gushing in. It was a crack on the outside, but the pressure from the heavy rain had water coming in so fast, especially with no carpet, pad, and drywall to soak it up like previously. Chris jumped into action and had us get the wet vac, moved furniture, and the rest of us grabbed towels to dam the area. I was so relieved that Chris was there, we were able to see the issue first hand, and now I know Helitech can do exactly what I need to fix this. Chris was AMAZING and truly went above and beyond. Even before this, he was so knowledgeable and thorough with options and solutions. And their work is guaranteed too!

More reviews about Helitech Waterproofing & Foundation Repair

I found my Helitech Rep Jay, to be highly knowledgeable, professional and friendly. He ensured all questions were answered. This was my first project...

Helitech advertises that they guarantee their work and that is ABSOLUTELY CORRECT. I don't think I have seen any company that did not try to step awa...

Brett and Malcolm did an awesome job! They did great work, were very pleasant to be around. Super nice. The clean up was amazing!!! Thanks guys for a...

Our experience with Helitech was life changing. We have been dealing with a leaky basement for 20 years. Had to deal with fans, water destruction and...