Marilyn Vaughn review about company Countrywide Roofing

Marilyn Vaughn
09.07.2019 Visit a company

I HIGHLY RECOMMEND COUNTRYWIDE ROOFING WITH CONFIDENCE BECAUSE I HAVE HAD THE UNFORTUNATE EXPERIENCE OF BEING "BURNED" BY FAST-TALKING ROOFERS IN THE PAST. ONE ROOFER PROMISED TO REPLACE A PATIO ROOF WHICH I DID NOT HAVE ! AND WHEN I ASKED ABOUT REPAIRING MY CHIMNEY, HE SAID, "WHAT CHIMNEY?" HOW COULD HE MISS THINGS THAT WERE THERE AND COUNT THINGS THAT WERE NOT THERE? BUYER BEWARE!!! THE NEXT MORNING I CALLED THE BETTER BUSINESS BUREAU AND THEY SENT ME A LIST OF 16 ACCREDITED A+ ROOFERS, ON WHICH WAS THE COMPANY, COUNTRYWIDE ROOFING ! WHEN CW'S AGENT/ADJUSTER, SUZANNE GERMANY. CALLED TO SCHEDULE AN APPOINTMENT, I WAS VERY IMPRESSED! SHE IS VERY PROFESSIONAL, THOROUGH AND EFFICIENT. SHE WENT OVER THE DETAILED CONTRACT PROCEDURES WITH ME AND PROVIDED ME WITH A CLIENT FOLDER INCLUDING COPIES OF ALL THOSE PAPERS. AND WHEN THE FIELD ADJUSTER CAME TO DO HIS APPRAISAL FOR OVER AN HOUR , SHE WAS HERE WITH HIM AND ME, EXPLAINING EACH DETAILS AND RE-ASSURING THAT NO DAMAGE WAS OVERLOOKED.

More reviews about Countrywide Roofing

If you want a dependable company you can count on being by your side while going through the claim process this is the one! They were available and w...