Declan Kelly review about company Warkton Roofing Co Ltd

I got Warkton roofing to come out and look at a leak in the Chimney. They came by and had a look and gave me a quote. This was around £200 which I was suppose was reasonable. I just wanted the leak fixed! They came by and did the repair and that was that. Anyhow a few months later I went up into the attic when it was raining and unfortunately the chimney was still leaking in the same place. Contacted Warkton and they came by and did some more work when I wasn't there for free which is fair. Of course this summer was dry and I only noticed a few weeks ago that the chimney was still leaking in the same place! Warkton came out again and I showed the roofer- who was really nice- a video of the leak. He went around the outside and had a look. He then said he believed it was potentially the rendering at the side of the house that was responsible for the leak and that Warkton did not do rendering. He said Warkton would let me know what the next step was. I then did not hear back from then. When I contacted them they said that it was not something they could do. I Asked for a refund and was told no on the basis that their work is not guaranteed and that they had carried out the work that I agreed to. This of course is correct- they did carry out the work I agreed to. However I only agreed to the work on the basis that they being the Roofing experts had correctly identified the source of the leak. In this case they did not. So I must give them a 1 star on the simple basis that I am £200 down and still have a leaky roof.