Tim Ramage review about company PetersenDean Roofing & Solar
I had an outstanding experience all around. Pricing was competitive...I paid a little more but I an inverter warranty that was twice as long as every other bid that I got....25 years instead of 12 years. All warranties on my system were for 25 years....panels, inverter, optimizers, racking AND installer workmanship (from a company that has been around for 35 years). That gave me a great deal of peace of mind. I chose panels that were assembled in the US....that might not be important to everyone, but that is very important to me. I wanted American made inverters as well, but they informed me that currently there are no Tier 1/utility-compliant residential inverter companies (that have module level optimization and monitoring, like I had asked for) that are made in the US. I appreciated the honesty. Good communication....one small glitch, but they apologize and didn't make the sames mistake a second time. They gave me accurate expectations as to how the process would go, and they beat their estimated timeline on each step. Clean cut, professional installer that communicated the process well regarding what would happen and made sure I was OK with their building plans on the day of install....I had OK'ed plans electronically a few week before, so no surprises or on-the-spot decisions needed. They did all the utility paperwork and called me the day SCE gave granted permission to turn it on....then walked me through what to do. System has been on for 3 months now. Has met or exceeded the original production estimates that were given to me in the proposal. Couldn't be happier. My $375 bill in April became $5 in May.
I am both an employee and a customer of PetersenDean. Today, I take my employee hat off and put on my customer experience hat. PetersenDean installed...
We hired solar contractor work from this company. The customer service and level of attention you guys treat your customers is absolutely unacceptable...
Be aware of this company; and Make sure they don’t force your signature on all the documents without your permission, or notice.
My wife and I needed a new roof and so we began our search like anyone else searching the web, calling references and checking credit on each and ever...