shane peterson review about company Doors and More HomeImprovement LLC

Troy Thomas did several jobs for us. Not only was the job substandard he killed my grass by leaving piles of wood in my yard, he painted a door on our newly renovated deck and got the paint all in our deck, he doesn't measure first so lots and lots of mistakes like he built a wall beside the shower and purchased a glass door, but the door was bigger than the opening he left, so he had to cut the wall about 2 inches and did a terrible job tiling not only the wall but the entire bath. The storm doors were used and what he said was a cranberry door when he purchased it turns out to be an old white door painted with spray paint. The screens were added with the cheapest screen, he held them in place with shipping clips that come with the doors instead of The molding that comes with a new door. I've asked for receipts but he never showed me any. The deck is piece mill. The slats at the end of the deck are not only not the same distance apart some of them are crooked! The bathroom tile does not go to the drain and he neglected to make the 1/4 inch slope on the seat as well so water just stands in the floor and on the seat. He didn't finish grouting the shower wall nor did he put the glass door in correctly. It's crooked and does not keep water off the floor due to the fact it wasn't installed correctly. He put a nice door on the back of house but within a week or so we could see mildew stains appear where he had a used door with mildew, cleaned it then stains came back through so he used spray paint to cover it up and also painted our deck! Please do not lay this man do work for you. We have contacted him many times but he will not make this right. He did however give us a bill for over $6000 when we fired him and quote was $4400. He said he had a lot in the bathroom but we supplied most of the tile, we had him redo it at least 8-9 times. He would blame Jake his employee instead of admitting his fault. He told us he had to fire 5 of his employees because they failed a drug test, then he said his girlfriend that he lives with was a drug addict. Every time we would pay him a portion of what was owed he wouldn't show up for at least 2 days. He would leave Jake here and not come back till end of day, leaving Jake here without ability to get lunch. Troy said he was checking on his old lady. Not sure what really happened but Troys work was really good when he first started then something happened and he made one rookie mistake after another. We have to have all of the work done over since doors are falling apart, deck was never finished and we had to stop him when he wasn't able to complete anything!