M u PAS review about company All Round Roofing

I chose this company after seeing the good reviews on CheckaTrade but got a very bad first impression - l sent an email to explain issue and ask for quote - 2 days later still no reply - l then called and was given a day and time (a 3-hour slot) - the guy did not turn up, so after the time had passed and since he had not called me, l texted him to ask if he was still coming... - he replied no, no time...and said he can come in 4 days...l declined as l never give 2nd chances to people who have no respect for my time, nor the courtesy to let me know that they are not coming... Disappointing!