Tracy Price review about company American Dream Home Improvement

Our experience thus far has been a mixed bag. We currently have workers on our roof and it is Saturday morning with no notification other than people walking on our roof. After weeks of delays we were told on Friday it would be late next week. No knock on the door or call. No dumpster yet so material is going into our driveway and yard. We attempted to talk with them to have them move their vehicle from in front of the mailboxes and to get some of their stuff out of our neighbors yard but they don’t speak English and we don’t speak Spanish. I made an urgent call to our contact/ salesman who has been awesome. He is here smoothing feathers and communicating with the roofers. Initially the company did a great job getting our insurance company to cover the roof replacement which is greatly appreciated. My biggest issue is lack of communication within the company and with the homeowners so that homeowners can plan accordingly. In today’s high tech world there is no excuse to not keep all involved informed. On the positive we are getting a new roof. Knowing what I know now I would probably recommend but with a warning to stay on top of the communication and be prepared for them to show up randomly on Saturday AM. I may have to revise this review if more problems arise but hoping & praying that is not the case.