Daniel Reed review about company Dan Fulmer Construction

I made an initial appointment for gutter cleaning/roof inspection on a Saturday morning between 8-8:30am, and I was told the workers would give a "we're on our way" phone call prior to then. At 9:30am I had not heard from the company nor seen anyone. When I called the office the receptionist had told me that the truck had left so they "should be there soon." I asked if she could check in with the truck and she replied that she would and she'd call me back with an update. I never heard back from the receptionist or the work crew and at 11:30am I left the house for the day. I never received a phone call or notice for the remainder of the day. The following business day (Monday 10:15AM) I called and asked to speak with a manager/supervisor to relay the weekend events. I spoke with Marc who said he would address my concerns. I explained the aforementioned and Marc said he would look into it and get back to me within the hour. At 4pm I still had not heard from Marc or anyone from the company. I will not be contacting Dan Fulmer construction again. I will not recommend their business to anyone. The situation is entirely unacceptable and disappointing.