Ed Socha review about company Homefix Custom Remodeling Richmond

After a home visit from Emily Rinaldo, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we were looking for in a new roof and presented options for the new roofing shingles and underlying materials. She answered all our questions about the company and the installation process. She even made notes in the final contract about what areas of our landscaping would require extra protection during the removing of the old roof. After the contact was signed, numerous people within the company contacted us to ensure that the project would be started and completed in a proper manner. Sara, roofing install manager, kept us informed when the materials were ordered and to be delivered, along with an installation date. The installation crew, led by Edgar, did a fantastic job with the roof installation and daily cleanup of the job site. The crew worked long hours under the hot sun and communicated well as the demolition and installation of the new roof progressed. They were courteous and gracious. Jim McMullin, Project Manager for Homefix Custom Remodeling, made a final site visit along with Emily to making sure we were happy with the job and asked if we had any additional questions or concerns. Jim reminded me about the extended roof warranty and that if any issues arise that I call him directly. Overall, our decision we made to hire Homefix Custom Remodeling exceeded our expectations. Thank you for a job well done. We would highly recommend this company.