Karen Inferrere review about company Advance MP Roofing

I'm in the process of purchasing a home and needed to get a detailed report of the condition of the roof including repair suggestions and cost. I was under a little bit of a time crunch because we needed to get our request to the sellers in 5 days. I had Advanced Moisture Protection, Baltimore Roofers, complete this inspection along with a couple others. I explained the time crunch to the staff and needed the report by Wednesday, I didn't get it back until Thursday so I was unable to use it. Like I said, I had others so I used their reports. I received a phone call asking for $125 payment that I owed for the report and was understanding that I still needed to pay as the service was completed, just a little late. I simply ask the woman if there is any possibility of a discount since it was later than expected and couldn't use it. I understood that it was a real shot in the dark but thought I take a chance since every penny counts when buying a house. She put me on hold and asked the owner, he got on the phone and in the angriest voice yelled "No! You can't get a discount!" I was shocked at his overall attitude and demeanor over the phone and simply said, "Okay, I don't know why you are screaming at me though?" After I said that he flew off the handle and continued yelling things at me about how I am trying to cheat him and how he knows I used the report, which I didn't. I said some things that may have angered him but it was how I was feeling after being attacked by a company that I truly intended paying. I said " you are freaking out right now, wow", "you are screaming at me", "you won't even let me speak". I really wasn't sure what he heard but he must have heard some of those comments because he yelled at me "you must not have been spanked as a child or you would not act like this." I can only assume he means how I was trying to cheat him out of money. At this point, being extremely angry and disrespected he asked are you going to pay, yes or no, yes or no, yes or no....not giving me time to respond between yes or no's. Finally he stopped to let me answer and I said "well not after you talking to me like this." He went on to explain the steps on how he was going to put a lien on the house I was in the process of buying...made me think he's dealt with this before. I did tell him I think he needs some help and it's not healthy to get this worked up so easily. Not sure he heard that either as he was still yelling. With all of this said, I've worked the hospitality industry all my life and have been yelled at my share fair of times. I've dealt with all types of people and have lived in many areas of the country. I can honestly say I have never been treated with such anger and disrespect in my entire life. I am extremely concerned with the overall health of this man as something so small, a simple request of a small discount, can set him the the roof, no pun intended. A simple no, would have sufficed. I would have sucked it up and paid what I owed and moved on. I would not recommend this company at all. I can't speak on their actual work but there is much more to choosing a company than their abilities. I can't imagine what would happen if a customer was not happy with their work...yikes! Again, I did use some other companies as I wanted a clear understanding of what repairs were truly needed. I received a very good report, for free, from Ruff Roofers and the staff were all very nice and easy to work with. Again, the owner of Advanced Moisture Protection, Baltimore Roofers, is extremely disrespectful, angry and truly needs some anger management help. There are so many roofing companies, don't use this one.