Sean Horn review about company Erie Construction

Sean Horn
05.06.2019 Visit a company

***DO NOT ALLOW ERIE CONSTRUCTION IN PITTSBURGH TO DO YOUR ROOFING WORK*** I have never had an experience so poorly handled as I did with Erie, when it came to just setting up the job. I negotiated the price down to what was comfortable for my budget, gave a deposit. After a week of not hearing from anyone to schedule the job, I called and spoke with Chuck McGuire (sales manager) and he assured me that he would contact me the next day. Four more days passed and I got in touch with the installation manager, named Mike, and he assured me that he would call. Along the way, I somehow got an inquiry on my credit report from Erie even though I purposely withheld my social security number. I explicitly explained to the salespeople that I would be paying cash for the job, and they had me take a screenshot of my bank account to prove I had enough money to cover the job. I was irate, spoke again with Chuck about this and he offered me a $200 gift card upon completion of the project. A few days past and I still had not heard from Erie about scheduling the job, and this was now 2 weeks after signing paperwork and handing over the deposit. I became so frustrated with Erie that I scheduled the roof work through another company and had it completed. Only after telling Erie that I had another company offering a bid did I hear from Chuck about scheduling the work. I'm so happy I went in a different direction, though two weeks after cancelling the job through Erie I am still waiting to hear when my deposit is going to be sent back to me. I will be filing a BBB complaint as well. ***STAY AWAY FROM ERIE CONSTRUCTION OF PITTSBURGH***

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