Ivia Redmond review about company Georgia Gutter Services

After reading many reviews for Georgia Gutter Service LLC I decided to call them for an estimate. Tim called me and explained that all estimates will be emailed to me. He set up an appointment for Tyler to come out the same afternoon. Tyler came out to take measurements and pictures and said Timothy would get back with me on estimate. After 2 days I called Tim to get estimate price. He sent later that afternoon. The price was great but I needed to have a personal conversation with him to ask about the benefits of each gutter cover. Therefore, leaving a message for him to return my call. Rather, Tim sent me pre- prepared information describing the 4 types of gutter covers available. I replied in writing telling him that I needed more of a personalized plan since someone had already come out to measure and that if he could, please call me. Please note that the information Tim sent was general to any and all homes. My intentions were to contract Georgia Gutter for the job with an understanding of the procedure and confirmation of a date. Not only did he neglect my phone request but also any written confirmation. Four days later Tyler called to answer questions that he could not answer when at my home for measurements. I explained that I was extremely disappointed with the lack of Tom’s response. I had already contracted with someone else at this point. The communication was lack with this company. I personally will never call them again for service. Tyler is a young man trying to get started in the business and he tried to make good for Tim’s slackness; whereas Tim could have resolved any and all questions with a phone call. The company lost out after I secured the job with another reputable company for $3,000+.