Vance Kelly review about company Suburban Roofing LLC

My experience with this company has been very negative! Do not use them! The BBB rating should be F The story begins 8 years ago when they put a new roof on our home after significant hail damage. My wife and I were in Philadelphia at the time with our new born son in ICU for weeks after being born in Atlanta with a life threatening condition. When we returned home we found broken exterior lights, torn screens on the windows and gutter damage that Suburban roofing did while installing our roof Greg did come out and make an effort to repair some of the lights and screens. He never repaired the gutters. Since then we have had nothing but trouble with the roof. The insurance adjuster plus other roof companies confirmed the roof was installed incorrectly and in one area the used the wrong shingles for the pitch of the roof plus they reused the original flashing. We have leaks and water damage from the incorrect installation and gutter damage. The most recent attempt to get them to be honorable and correct their errors has been a nightmare I have been calling them on a regular basis since early March and never got any of the management on the phone. ( it is now May 3) They did finally send a guy out who admitted the roof was installed correctly. He then ask "who did the work?" I responded your company did . His immediate response was..."Your roof is out of warranty" he had no idea how old the roof was. It gets better. He went weeks without quoting the job for the needed repairs. When I called and threatened to write bad reviews the technician called me back. He said he would do it on the side if I wanted him to. So he was not even going to put the job through suburban roofing! What kind of outfit is this? I would tell anyone considering a roofing contractor to run from this company quickly Suburban roofing should have a very negative rating !