Iris Chen review about company Santiago Roofing, Inc.

I believe his roof work could be great but I would not recommend Santiago roofing to anyone because of his 'he's important than anyone else'. His exact words as a response to waiting for 10 min is "I wasted an hour of my day". "I am a busy guy and can't wait around while you do whatever. Good luck finding someone else" At first, he said he would come one Tue afternoon. Didn't show up; didn't follow up. He is very busy. I kept following up. We finally made an appointment for another Thur between 10 and 11. He didn't show up nor contact me at all. I followed up with him at 11:16 very kindly. We rescheduled to 12-12:30. I walked to the gate for my delivery at 12:17 but didn't bring my phone with me and went back to the house for the restroom. When I reached my phone I saw missed messages and calls from him. I called and texted and apologized immediately and ran to the gate. On the phone I said literally "I am sorry. I am at the gate." He said, "I waited. I am done!" and then hung up on me. I texted to apologize that I didn't have my phone for 5 min. His text back was "I waited 15 min+ min, not 5 min. I'm a busy guy and can't wait around while you do whatever. Good luck finding someone else." I double checked all the time stamps for our communication. It was 10 min. I feel very petty now that I'm writing this review. Yes it was my fault I didn't have my phone for 10 min. But I don't deserve his abusive attitude and language. I wouldn't want any service from someone like him. He made me feel he's an abusive boss. I need to be at my phone any second - otherwise I'm fired. But he can ignore me, not show up because he's a very busy man.