Judy Lawrence review about company Martin & Son's Roofing Inc.

We had a small leak in our kitchen ceiling. We called Martin & Sons to come and and take a look for a repair. He came out when he said he would, gave us a verbal quote and said that he would mail a written quote to us. That was on a Thursday. On Saturday, an even worse residual leak began in another area (from an earlier rain 2 days before). I became somewhat frantic and called them back (on Saturday) to see if he could come at take another look. I called at 9am and left a message and was told someone would call me back that day. I called again at 1pm (roof is still leaking) and left another message. She said she would make sure he understood the urgency and that it was the second time I called. I did not receive a call, and no call on Sunday. I tried to call again on Monday, still no call back. And we have yet to receive the written estimate he said he would send. We had every intention of using them to do the repair work, but due to the lack of any contact from them our plan changed. Even if they had called to say 'I'm sorry, we just don't have the manpower to get to it', they would have still had a chance.