JD review about company Lewis Barnhart Roofing

After the storm in September 2017 (IRMA), we had our roof looked at and understood it needed to be replaced soon. We reached over to Lewis Barnhart Roofing to price this out and get the work completed at we trusted this company from using them after Matthew in 2016 for repairs. Since our issue was not critical as we didn't have leakage into the home, we thought we would wait to call since there were so many who needed more urgent help. I called on 10/31 and spoke to the receptionist who told me that “Jason” would call and get us on his calendar. After not hearing back for a week, I called again and spoke to Mr. Barnhart himself where he stated again that he would have Jason call to get us on the calendar. Three weeks later, still no call. I called again on 11/27 and spoke to Cheyenne. I told her I understand if they are busy but hadn't received a call back and was trying to gauge when to expect a call and about how far out they were with scheduling. She stated she was new, and without notice passed me to a rude and arrogant person who refused to give her name. This person told us they were very busy and I would need to wait. She offered to remove me from their list. I told her I just want to know when I can expect a call. She refused to give me even an inclination as to about how far out they were. Out of frustration, I asked if we were looking at 2019. She abruptly stated, “Yeah, that's right”, and hung up on me. I called back, and another person answered. He too refused to give his name and stated that I was removed from their list and to not call them again and he too hung up on me. Here is the issue. All I wanted was an approximate date. When your company is so packed with work that you can't handle the load, either hire more employees, or be honest with your customers and let them know you are a few months out or more out. There is no need to be so arrogant and obnoxious with your customers. I am very disappointed is the behavior of the hired staff help at this company and would not consider allowing them my business for future. I will be sure to share my story whenever I hear of someone looking for a roofing company. Shame on your Lewis Barnhart Roofing.