Heidi Bauer review about company TNT Quality Builders Inc.

We hired this company 2x. The 1st was an amazing job on our front porch. The 2nd time, the owner, Dwayne Thompson (Rusty) came over and personally saw our leak problems before he sent his minions. The minions replaced our back porch roof, part of the next room's roof and the small overhang above our kitchen but they left cigarette butts on the ground and burned our siding! We called and called the owner and every time we had an appointment he cancelled it or no showed. He sent out an English speaking minion to inspect the siding. He didn't get on the roof to see it and he didn't know squat about siding. The next heavy rain after the replacement, the same spots we had on the ceiling became mini waterfalls and the ceiling tiles fell out and water ran over the windows in the other room. We sent pix to show him what happened and he never replied. WE WANT A REFUND DWAYNE as it's been a couple of months so we sent an email requesting to him either full refund or to fix the roof, interior and the siding damage. We haven't heard a peep. We tried to play nice. It's now onto the BBB.