Dan Yungk review about company Capizzi Home Improvement

Looking for an estimate on a small home repair job, I contacted Capizzi. Things looked promising at first - they took my contact info, we set up an appointment, and they followed up with a letter confirming the appointment, with contact info and a photo of their staff member that I'd be meeting with. The time for the appointment came and went with no word from Capizzi. I called them, they looked into it, and they realized they had a scheduling error, and asked if I could reschedule. We agreed on a new appointment time the following day with another associate. The time for the second appointment came and went with no word from Capizzi. This time I decided not to call and inquire, but to put my time into finding another contractor. A day later I received an apologetic phone call for "the mix-up". Talking to the employee who called me, it quickly became apparent that while she was apologetic about the first missed appointment, she knew nothing about the second missed appointment. Clearly it took quite a few failures in communication within their organization for Capizzi to miss two appointments, then not even be fully aware of what they were apologizing for. I've wasted one weekend making a long round trip to meet with Capizzi, who never honored either of their two appointments. I would not trust them with my home, and would not recommend anyone else do so either.