Monique McCoy review about company Southern Roofing Solutions
Bait and switch. The owner (Bryan Rhodes) was persistent and promised prompt communication, responsiveness. Once I signed and scheduled, it went downhill from there. He may or may not do what he says he will do, when he says he will do it. I have yet to receive warranty documentation, etc.. I had the company who sealed my home up from pests in April come back to make sure the seal was still intact after my roof replacement; he found that the drip edge has not been installed in all of the necessary places. Several phone calls, texts, and weeks later, Bryan has yet to follow through on sending my paperwork, responding to my messages. Yet, today, when my insurance adjuster caught him off guard, he stated the job has been completed. I will resolve this issue, but I don't want anyone else to have such an experience with this guy. But, it's my own fault. I'd started working with another roofer when Bryan missed our first appointment, but gave Bryan another chance. Also, I didn't check his status on the Secretary of State website. As of 6/30/18 (the day my roof was FINALLY installed, albeit not completely), the State issued Notice of Intent to Administratively Dissolve for failure to register his company. The only reason SRS got 1 star is because the shingles look good. But, water damage from the downpours we've have because my drip edges are not all in place is a HUGE problem.
Looks like Southern Roofing Solutions has dissolved as an organization. The phone calls are going directly to voice mail. The organization has bee...
Outstanding job overall from start to finish. My husband and I are very pleased. We highly recommend this company. Bryan Rhodes was very pleasant and...
Southern Roofing Solutions is absolutely the best. Bryan Rhodes was simply outstanding to work with throughout the entire process. He took the time to...
Does not honor warranty! I've tried on multiple occasions to contact Bryan regarding a warranty claim as there is a leak in the roof within the warra...