Don Tian review about company Coastal Roofing

This was such a nightmarish experience with Coastal Roofing installing a new roof for our HRM home as the roof has been leaking ever since the installation was immediately completed at various spots such as the chimney and dormer. Their warranty service is also very poor in terms of efficiency and delay as the staff came numerous times in a span of eight months but failed to find or repair the problems. The manager, Eddie, whom is in charge of operations, never returned any of our calls to discuss these issues. This great mess has also ended up with them somehow voiding our five-year warranty and it has been nearly a year since the roof started and is still badly leaking with several missing shingle pieces at various spots. Therefore, we won't ever hire Coastal Roofing again nor recommend them to anyone and really can't imagine why they deserve so many five-star ratings.