Nancy Towers review about company ABC Roofing

My first experience with this company was fine, then put up gutters on our house without any problems. So when we had a roof leak, I called them to come out to do an estimate. It was scheduled for the following week. The week before they were to come, I had a call from them saying they were to busy to come out and do this, since they had numerous jobs because of a hail storm. Doesn't seem to me a good way to run a company. Will never call them again.