David Feliciano review about company Bryan Construction Group

David Feliciano
06.10.2016 Visit a company

Bryan Construction Group is the mother load of contractor company nightmares. Do not fall for their low price quote. Pick a reputable company that costs a little bit more. Our small renovation project was scheduled to take 1 month. 5 months later and 25% over budget we were complete. If anyone from Bryan Construction Group says the words "I promise you" followed by any other words, run for the hills. We suffered 5 months of countless promises from BCG co-owner Steve, but even more excuses than promises. Once BCG received our required 30% deposit up-front they just phone it in from there. It is too late at that point, you have already been had. This is not even to mention the terrible work product. Phone calls go unreturned. Emails go unreturned. My wife and I just got used to the fact that no one was coming. Requests for documentation or contract updates are not filled. Multiple weeks pass by without any communication response or workers showing up. Steve and John of BCG will later resurface and say they were on vacation (for a whole month of the summer? What does that have to do with our project? Does anyone communicate this? No) or their kid graduated from school or their truck broke down. They lose track of excuses. Multiple days people's trucks broke down. Why can't they use reliable automobiles? More likely, they just rotate excuses and forget who they told what to. It is always someone else's fault. The excuses are followed by the dreaded "I promise we will get this done" or "I am going to handle this personally". What that means is by the time you die, your renovation will be almost complete and your kids may one day get to enjoy it. The only thing you can promise will happen is Steve will show up to your house on the day when the next check is due. Shoddy work causes further delays. Multiple times BCG was forced to send back out different workers to re-do work already done before. Simple tasks like spackle and sanding work that was just done the day before by BCG workers was so ridiculously poor even BCG felt bad about it and the employee apologized for how bad it was. BCG's sub contractors were terrible and have poor attitudes. Terrible work is also either denied or lied about. One incidence of terrible work product, I took a video of the section of renovation and texted the video to Steve. The next day when I asked Steve about it, he says he never got the text. I told him he had read receipt and I could see that he got the text and that he opened it. Still he denied seeing it. Why lie about that? Just own up to it. Very bizarre behavior. BCG will try to get you to pay for everything that is caused by their mistakes. John of BCG often will try to get you to pay for "additional costs" that you are not responsible for in any way. Beware, if you are not paying attention and read your contract closely, they will try to hit you up for $500 here, $200 there for things that are their fault. As soon as I would push back and show the contract, John/BCG would back off. This ship is sinking in a bad way, if it ever floated. Don't get involved with this company.

More reviews about Bryan Construction Group

We had a fantastic experience with Bryan Construction. They did such a great job building our porch and deck that we immediately hired them to do a b...

Absolutely frustrating to work with and administratively inept. Were 5 months late (with some items unfinished) from promised completion date on an e...

LOVE OUR NEW HOUSE. We hired Bryan for a major renovation and addition to a 1949 Cape Cod. We generally knew what we wanted and the management and cre...

Excellent Business! very professional! gave me everything i wanted!!! Beautiful work!!! years of experience!!!