
- Country: USA
- State: Arizona
- City: Phoenix
- Address: 15812 N 32nd St, Phoenix, AZ 85032, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Let me start by saying this project went well for us. This project was a complete tile roof replacement. They were up front and prompt with their quotation. That, along with being competitively priced made the situation all that much better. One minor communication situation occurred, but it was rendered very quickly. The field crew was not only professional but they were timely day to day. They left our yard clean everyday, which made final clean up simple for them and left our yard looking great. Follow up was good. Buck wanted to make sure we were satisfied. There is a reason why this company has been around so long. Thanks guys. Nice work.
1. They said the job would take one day. So far it’s been two and the job isn’t done. They canceled the first day because they said their equipment was faulty. They rescheduled and had to cancel again because of rain... and now the job isn’t even done and they’ve been here multiple days. 2. This is our second night without air conditioning in Phoenix. They unhooked the A/C unit to spray under it and when they moved it back it didn’t work. Instead of remedying the situation, it’s now going on two days (and nights) without air. 3. They left trash all over the yard and sent some random person to come pick up his trailer that he was letting “Joel” borrow... it wasn’t even the company’s trailer. ??? There’s still a huge piece of plywood in our driveway. 4. I just bought brand new patio furniture and apparently they didn't think to tell me the polyurethane spray would get everywhere- so now it’s covered in little white dots. This has been a really awful experience. I hope the roof doesn’t leak. LOL We shall see come monsoons. We unfortunately had no choice in which roofing company re-did the roof as our landlord chose. Update: the roof is now completed. Kyle, the spray foam guy, was the only professional guy I talked to. He was helpful and answered my questions.
Jack and his company are standouts in a troubled industry. My experience is that they will do the right thing for the right reason I will recommend the to my best friend and their hardest critic. I believe Jack is more concered about doing the right thing than padding his pocket!
Professional, very experienced, courteous crews. Jack runs a good company.
Jack The roofer is awesome. Price is competitive and they are very professional