Family Roofing was recommended to me. I called, and they had an evaluation crew out the next day. Great start. The guys who came were nice and professional, and when they finished their evaluation, they told me that the roofs (I have more than 1) have some issues, and they would send me their recommendations to address the issues they found. What were the issues and recommendations? I don't know since I have never heard back from them. I have called them 5 times and the lady who answers tells me she need to talk to "her guys" and she'll get back to me. Have I heard back yet? No. No return phone calls, no emails, nothing. Well, they did call me once (I have caller ID), but they hung up when I answered and then did not answer the phone when I immediately called back.