Absolutely a five star experience!!! Not the typical run around from contractors. Dillon kept me informed from start to finish. Work began and was completed when promised. The crew took time to protect and clean the area surrounding my house from debris. Dillon followed up to ensure the yard and driveway were free from all roofing debris (especially nails). To Serve Contracting comes highly recommended from my experience!

I had a very positive experience using To Serve Contracting for roof replacement following Hurricane Florence. The process drug out for some six months following the hurricane. The insurance company did not feel that my roof warranted replacement but the roof had obviously been compromised. After a lot of back and forth with my insurance company and being denied by multiple inspectors, I turned my claim over to Nick Lemon and To Serve Contracting. Within two months To Serve installed a new roof. Nick was very professional, he did what he said he would do and he followed up. I couldn't ask for any more.

During Hurricane Florence, I thought we dodged a bullet, but about 3 months later, we had a visit from Nick Lemon from To Serve Contracting. Initially, at first contact I didn’t think an inspection was required but, there was nothing to lose by having Nick.take a close look on the roof. We have slopes of 6, 7, 10 and mostly 12 and I didn’t think it was safe for me to look closer. Nick, who is very skilled former roofer and knowledge of what and where to look inspected my roof. He advised that I call and file an initial claim and ask for a site adjuster to come out. Nick came to that inspection and pointed out his observations which were confirmed by the site adjuster. Upon filing his report with the insurance company, the desk adjuster agreed to replace the roof. Nick ordered a Eagleview analysis and then ordered the latest version of the original roof shingles along with all the necessary components to complete the job. This included but was not limited to the following: Shingles, Ridge cap, Ice and Water shield, synthetic underlayment, Ridge vent. This amounted to 7000 sq-ft of shingles. Now for the surprise, Nick brought 15 highly skilled employees to the job site lead by team leader Junior, and in 2.5 hrs had all the old roofing removed. By the end of the day, about 7:30 pm, the roof was completed with only the counter flashing to be completed the next day. The job site was cleared that evening and the next morning, any missed trash was thoroughly cleaned, even the small pieces of paper and old nails in the drive and the complete yard. I worked with many subcontractors during the original build of the house, but never came across a contractor like To Serve Contracting. They rate an A plus from my experience. You will not be disappointed with To Serve in handling your work. Ask for Nick Lemon if he is assigned to your area. Brook L.

They did a very poor job. Very little protection of my skylights, deck, shrubs was used. Five of my skylights had to be replaced because they didn’t take the time to place protection when they were pulling off the old shingles. They had to redo the backside of my roof three times because they were placed so crooked. They lost the railing base pieces to my deck, and they tore off the dryer vent on the side of my house. Every night when they left, they left trash littered all over my yard. Twice they had to go over my yard with a magnet (at my request) because so many nails were all over the lawn and driveway. They failed to caulk the flashing and I had leakage onto my kitchen ceiling. This was one of the worse roofing jobs I have ever seen. I would never ever recommend this company. My suggestion would be run from this company fast. I have plenty of photos substantiating this review.

Great place to work love helping people get restored to prestorm condition.