A massive thunderstorm with strong winds hit San Jose 5 days ago and my roof started to leak with drips coming through our lighting fixture on my storage room. It got pretty bad and I panicked. Called 5-6 roofers and it was just extremely difficult to score an appointment. One of them quoted me $550 minimum just to come out and see what's going on. Talk about taking advantage of a situation! Despite being expensive, they didn't even reply further calls. The others were pretty much the same. Zero customer service. Extremely disappointed. R E Roofing is the complete opposite. Return calls fast, texted back promptly, confirm the appointment and came EARLY on the appointment day. Extremely communicative, very professional and fixed the issue with photos sent to my phone. I too own a small business and understand the difficulty of working and constant communication with clients especially during a busy season. But this is what sets you apart from the other competitors. There are a lot of decent roofers out there in San Jose, Mountain View, Cupertino, Campbell, etc. But for the best bet to get your urgent requests done; and done well, R E Roofing & Construction is the company to call !!

We all have that one neighbor, right? Waist-high weeds, scrap metal pouring out of the garage, peeling paint everywhere, barely operable truck in the driveway? Even that guy's roof was in better shape than ours. Despite getting a lot of bids over the last few years, we hadn't been willing to pull the trigger on a roof replacement until the recession had finally waned. I probably spoke to 7-8 roofing guys over a year and a half--fully intending to get the work done, but.... I met Miles and his team in my second round of collecting bids. I was instantly impressed with his concern for quality materials and design. But I still blew him off because I just didn't want to write the big check yet. Miles kept in touch with me off and on for almost a year, and, really, I only made a token pass at getting competitive bids when I finally reached the breaking point with the old roof-- I knew who I was going to hire. Miles and RE Roofing were more knowledgeable, more concerned about providing a quality product, more customer service oriented, but still very competitively priced. We signed a contract with full confidence that we'd get a quality roof. Since there was to be a bit of a delay (totally normal) between signing the contract and the job commencing, Miles put some temporary shims in some of the worst spots in my roof-- they were the only parts of my roof that didn't look like they were dredged from the bottom of a swamp at that point. I don't recall asking him to do this-- he just did it. A week or so before the install, I asked Miles for a list of nearby homes that he'd done with the same materials we'd picked-- we wanted to see a few to help us finalize the color we'd use. We drove by one of his clients and the owner of the house was out front. I rolled down the car window and told him (so, you know, he wouldn't call the cops on me) why I was taking a picture of his house from my car. "oh, the roofer?", he said, "they were far and away the best contractor I used when we remodeled" So, there you go. Two 5 star reviews for the price of one, right here. You're welcome. My scheduling a roof replacement was just what the Bay Area needed. Rain!! Forecast for day 3 of my 4 day replacement. No sweat, says Miles. We'll be done. And they were. The on site crew was super professional. Checked in on a couple of things (they added a few square feet to the overhang on my front door at my request, and this made the gutter installation a bit problematic, but they had good solutions). Miles checked in with me as the job progressed. I'd ding RE Roofing a half star because they didn't sweep out the garage when done, which was called for in the agreement. But they also got the roof on before all the useless crap my husband has squirreled in our attic got soaked by the rainstorm my roofing job created, so we're even I guess. Clean up everywhere else was perfect. I deal with a lot of contractors in my professional life, and I'm frankly pretty picky and demanding. Some might even use the word "bossy". R E Roofing lived up to my annoyingly high standards. I'll be enthusiastically recommending Miles and his team to friends and clients.