
- Country: USA
- State: Texas
- City: Austin
- Address: 9600 Great Hills Trail #150-W, Austin, TX 78731, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I did not know who to call when it was time to replace my roof. A friend of mine recommended me Infinity. It was the right call! Infinity made the whole process so easy for me. From the first call to the insurance company, and all the way to installation of the new roof and clean up, Infinity went above and beyond to provide exceptional service. Special thanks to John West from Colorado, and Bill Pattison from Texas for all of their help. I will definitely do business with you guys again!
I know it has been approx 9 years since I had infinity place a new roof on my house but based on current poor performance on getting an estimate for a leak repair, I would not recommend Infinity roofing. There is additional history that leads to this poor perception of the company. With-in the first two years of receiving my new roof I had two different roof leaks from what the repairman said were insufficient sealant around two different roof vents. On my previous two roofs which covered 18 years I never had a roof leak. They did fix the issue, which should have never happened in the first place under warranty, but I had to paint the ceiling twice on my dime. Recently I had another leak and they came out to look and where suppose to give an estimate. I waited over a week, called and sent several texts but no estimate. After thinking through the issues I had with the new roof they installed I guess it a good think i never received their estimate and therefore I won't have them work on my roof again.
Had a great overall experience from start to finish. Matthew Smith, the sales rep was outstanding and was there for us every time a question came up. The crew was on time, did top notch work and did a great clean up job when finished. Have already told several neighbors about our great experience with Infinity.