
- Country: USA
- State: Texas
- City: San Antonio
- Address: 4235 Laurie Michelle Rd, San Antonio, TX 78261, USA
- Monday: 7:00 AM – 4:30 PM
- Tuesday: 7:00 AM – 4:30 PM
- Wednesday: 7:00 AM – 4:30 PM
- Thursday: 7:00 AM – 4:30 PM
- Friday: 7:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
I have a 30 year old concrete tile roof. It had been giving me problems for years. No one could get it fixed. I called Fry and they got the problems fixed (first time they tried). Some of the tiles were broken, and the tiles are no longer manufactured. Fry has an extensive tile "bone yard". So, they were able to find used replacement tiles. Very happy with their service.
Denied warranty claim on a leaking three year old tile roof as “standard wear and tear”. After I paid for the repair and the leak wasn’t fixed, it took another three leaking rain storm visits to find out it was a nail through the valley gutter done during construction (their fault) as the source of the leak. So it had leaked in the attic undetected for up to three years, their fault, and no refund.
These people were terrible. They only spent 10 minutes looking at my problem and then charged me $395 for 5 minutes worth of work. It wasn’t even close to solving the problem.
They only had to put in a tiny bit of roof which is fine as far as i know, but the workers not only left their equipment scattered around our yard, including nails, ladders, and siding they didnt use, but they left their trash in our yard! Empty bottles and wrappers and stuff. My husband called to tell them to come pick up their stuff and they wont even call us back. HORRIBLE service and obviously just gross humans who think its ok to throw trash in another persons yard when the garbage can is literally 10 feet away, as you walk out.
Very pleased with the service I received from Fry Roofing. My neighborhood of ~50 homes were all custom built homes in the early 1980s. Fry Roofing was the company that did ALL of the roofs for these homes. All but two of those 50 homes still have the original roofs on them. Anyway, I was recommended to Frys by my neighbor who's used them in the past. My home needed all new wood sheathing and underlayment due to the fact that after 35 years, it was beginning to rot. It wasn't cheap, but they rebuilt my roof, and I'm extremely pleased! Can't say enough good things about their service.