My very first experience with this company and will be my last. They never showed for my first appointment and when I called the female I spoke with said "if you set an appointment with Rodney I'm sure he'll show." Never confirmed my appointment so I waited. I called again and they somehow got me to Rodney, who kept saying "we do not have after hours appts, my appt @ 5:30, the estimate for slab and roof will take a long time. Ahh, ahh." The female I spoke with did confirm that but still set an appt for 5:30. I finally said "Thank you" and hung up, thinking that was that. The following morning I received a call from the female I'd spoken to before, stating I had the wrong appt date, which I didn't think so , but ok, my mistake. Mind you I left early from work. If I don't work, no money. She asked would I be available that pm. I decided, ok second chance, but asked it's been raining could they still do it. I was assured "oh yeah, no problem." Left early again, not making money, to meet them and around 5:15 or so, saw an orange jeep in front of my house. I went out to try to let them see I was there and even opened my garage so they could see my car. I noticed soon thereafter, a truck with on the level sign slowly drive behind the jeep. At that point, it started raining. I thought, surely a phone call or a ring of the doorbell to advise they couldn't do the estimate, but nothing. I saw both vehicle leave the cul-de-sac, with yet a phone call to explain. VERY BAD CUSTOMER SERVICE. AND TO THINK I'LL GIVE THIS GUY A CHANCE BECAUSE THE OTHER COMPANIES SEEM BIGGER. SO MUCH FOR THAT. NEVER AGAIN, AND IF ASKED WILL CONTINUE TO SHARE MY EXERIENCE.