
- Country: USA
- State: Wisconsin
- City: Elkhorn
- Address: 8 E 4th Ave, Elkhorn, WI 53121, USA
- Monday: 6:00 AM – 6:00 PM
- Tuesday: 6:00 AM – 6:00 PM
- Wednesday: 6:00 AM – 6:00 PM
- Thursday: 6:00 AM – 6:00 PM
- Friday: 6:00 AM – 6:00 PM
- Saturday: 6:00 AM – 6:00 PM
- Sunday: 6:00 AM – 6:00 PM
I really wish I had seen some reviews before I hired Tim to replace my roof, but he was a referral from a good friend. He was very responsive when we were looking to hire him, completed the job in a timely manner and the cleanup was good. However, it’s been less than 6 months since our entire roof was replaced and there is a leak. I’ve called and left messages for the last two weeks, sent text messages as well, but not one return call or text. The work is supposed to be guaranteed, but obviously not. Now we get to pay someone else to fix the job he was paid very good money to do. ****Definitely run, do not walk away from this company!!!!
ONE STAR IS THE LEAST I COULD GIVE, BUT HONESTLY, ZERO STARS FOR ZERO CUSTOMER CARE!!! THE GUTTER STRAPS ON THE NORTH SIDE OF MY HOUSE ROOF WERE NOT RE-ATTACHED AFTER THE OLD SHINGLES WERE REMOVED AND BEFORE THE NEW SHINGLES WERE PUT ON. I DROVE TO TIM'S HOUSE BECAUSE HE WAS NOT RETURNING MY PHONE CALLS; TIM'S HOME IS LESS THAN 5 MINUTES FROM MY HOME. TIM ANSWERED THE DOOR AND TOLD ME HE WOULD BE OVER IN 20 MINUTES TO MAKE THE REPAIR. THAT WAS MONTHS AGO AND STILL NO REPAIR. I CALLED THREE OTHER ROOFING COMPANIES ASKING THEY MAKE THE REPAIR AND NONE OF THEM WOULD. I PICKED UP A ROOFING NAIL YESTERDAY ON MY DRIVEWAY, A REGULAR OCCURENCE. OVERALL, VERY DISPLEASED WITH THE CLEAN UP AND TERRIBLE CUSTOMER CARE. I PAID TIM IN CASH, OVER $7000 FOR AN INCOMPLETE JOB. TURN AND RUN!! I REGRET MY CHOICE!!