Big enough to cope - small enough to care. I don't think so!! Poorly treated by a company that promises to call you back even after you have accepted a quote for works. A company with an email address that is rarely checked and never responds to its customers. A company that comes to quote for works and comes up with a bigger list. At one point I was even told that the weather had changed and that would delay works - if they had done them when asked this wouldn't have been a problem. Still waiting for confirmation some 8 weeks after the initial visit. Still waiting for that phone call !! Not impressed !!!