
- Country: USA
- State: Indiana
- City: Fort Wayne
- Address: 821 W Coliseum Blvd #1, Fort Wayne, IN 46808, USA
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
I really don't know where to start with this company ....... definitely made me feel as if i was one of their own they have been so good to me since i jumped on board with this company back in 2009. They sent a nice young man to my home named Andy and i automatically closed the deal he was very very sweet and very well put together very good presentation and he worked with me as well free quote right down to the penny. 2 weeks later i got my hole entire roof replaced ..... Yayyyyyyy.... very well put together presentations , and walk through was very organized he made it like he has already been in my home so A++++++... Thanks key
Several weeks in, roof was shingled immediately but issues in several places. Still no gutters put on and have contacted company a few times. Was told to send pics and I did. Still nothing fixed and no gutters.
I contracted Key Exteriors for window replacement for my entire house. Most of the 14 windows were rather large. Rob and the crew did an excellent job installing the windows and made sure the mess was minimal. Everything was picked up and the old windows hauled away. Rob and the crew from Key Exteriors did a superior job and are welcome back to my home in the future.
VERY pricey. Will respond quickly to get the job. Not the case in getting them to do warranty work. We have a 15 year warranty with them, and have had them out twice in the first year, and am waiting for them to respond to my 4 voicemails for another leak they left on this 'new roof'.
Called key exterior for a quote and meeting with Austin got stood up twice no phone call to let us know that he couldn’t make it. The office wouldn’t even let us reschedule when it was convenient for us it had to be when Austin had an opening a week later. He didn’t show up again and no call. That is very bad BUsiness and rude. Don’t call them they don’t deserve our business! They don’t respond to bad reviews people only good. Have you noticed that?