This company fits the stereotype of a shady contractor perfectly. As far as I can tell, the work performed by their technicians is solid, but avoid using this company. The first invoice they gave me exceeded their initial not to exceed quote, grossly exaggerated the number of hours of labor (technicians were on-site for 5 hours and they invoiced for 24 hours of labor), and billed labor at a rate that was 15-20% higher than I was initially quoted. They did revise their invoice, but still inflated the revised invoice. When I asked them about I got conflicting details as to how they were arriving at the total and they basically refused to discuss my questions with me on the phone. Additionally, it became clear in one of the few conversations of substance I had with the firm that they were billing two clients for the same hours. When I asked the representative, Steve Frahn, about this practice, he actually said "You can't ask me that question." Stay away from this organization.

Experts in their field. Easy to talk to and professional.