
- Country: USA
- State: Indiana
- City: Fort Wayne
- Address: 1121 W Washington Center Rd, Fort Wayne, IN 46825, USA
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
This is the best contractor I have ever worked with across any trade. WD&M replaced all of our windows at our lake home this winter. We didn’t have an opportunity to get to the lake until Memorial Day weekend and to our surprise our house was perfectly clean and immaculate. We are now three months into lake season and haven’t had a single issue with our new windows. WD&M even changed a sliding doorway into a large window and perfectly matched the interior Spanish laced walls and outdoor siding. The contractor, Tim Kinder, was extremely communicative and professional, I would recommend him to anyone. We looked at several other big name window companies and this company was a perfect choice.
I give it three stars because the staff was friendly enough compared to competitors and prices were reasonable. However following a phone call I gave after noticing, they had said they do admit that they should have told me about the fact that getting efficient windows does tend to have a green tint to the glass. Unfortunately you don't fully notice it until you open your windows and there's a very distinct green (see attached photo). I'm all for efficiency, but the green that comes along with it is not something I'll choose for the rest of my windows, or at least with this manufacturer.
I purchased a great lakes patio sliding door from Windows doors and more because I used to work for the same company that he did called Home Guard when it was in fort Wayne and it was my hope that I would be treated well since I help build some of the products that he sold I purchase the patio door when they were still in the northcrest shopping center and the people that I bought the door from a husband and wife treated me well and I had knew from Home Guard but they only sent one installer out and I actually had to help him remove the old door because it was old and very heavy and helped installed the new one also the patio door itself is a decent product I had some issues with lock failure and the screen door rollers and what I would call a lock hing for the screen lock and the mini blinds had problems with the the pull string mechanism most of the problems happened around the ten year mark on the plus side the glass never leaked and it sealed well but the last issue I had getting parts for the mini blind pulley the customer service / parts person told me that Kevin Hunter said I had to go through great lakes because they weren't standing behind the product anymore and every time I hear one of their commercials about how they stand behind their products and service during and after the sale sure wasn't true for me I think they were a better company when they were trying to get established but I don't feel it's the same company anymore I would look around before you decide to go with Windows doors and More.
WD&M is great. Quality craftsmanship and great products. The sales/design staff are very helpful. Highly recommend.
Disappointed this local company would choose to sponsor and promote a Tomi Lahren event here in Fort Wayne and support someone so polarizing and divisive. The people of Fort Wayne are better than this. I would not support this company after seeing this.