We've agreed on an appointment for our house extension and Gentleman called Pawel has never appeared. We've had to do quite a bit to accommodate his visit (kids collection from nurseries and school, work time etc). The worst thing that he hasn't even bothered to notify about his decision. Still not responding to his telephone or sms. I would strongly recommend to avoid using this business as his reliability is questionable. That behaviour on early stages of the project indicates his further attitude to the whole business.