Very unprofessional and untimely. This roofer did the roof on a brand new house and within a few years the roof was leaking and sinking in. Upon investigating, found evidence of poor workmanship on the roof. Made numerous attempts to schedule a roof fix to repair their own poor workmanship. Manager never answers his phone and voicemail box is full so you can not leave a message. He does not respond to text even though he asks you to text him. The one time he did answer his phone, he gave a very vague response about setting up a time to schedule the repair. Go with any other roofer. You will save yourself time, hassle, and the necessity of having to fix poor workmanship.